Get direct and individual Mosmatic Support from Ceiling Booms to Swivels. You can reach our support team by phone or by email. We are happy to assist.
Or is your question already answered below? Check our Frequently Asked Questions.
You cannot find the technical documentation of your Mosmatic product anymore? Our purchased products always include a technical documentation. If you need a copy of one, don’t hesitate to contact us or your Mosmatic dealer. We are happy to assist.
Who can purchase from Mosmatic?
We exclusively sell to manufacturers and retail distributors – only B2B operations.
What are the requirements to buy directly from Mosmatic?
You are a manufacturer or a retail distributor and are not working within the territory of an existing dealer.
Where can I buy Mosmatic products?
Where can I find the prices of the products?
Can I replace the seals of a rotary union?
Do the ball bearings in the rotary unions need any greasing?
No. Mosmatic uses exclusively self-lubricating bearings.
Is there any maintenance interval for the rotary unions?
In principle, no. It depends on the intensity of use.
Complaints – What do I have to do?
Which products are excluded from return?
Custom-made products, special offer products, goods that cannot be found in our catalog.
Contact Mosmatic for Support and Service
Before calling please have your invoice number and customer number. You can also contact our Mosmatic support online. We will forward your request.