Welcome at our Support

Mosmatic Support

Get direct and individual Mosmatic Support from Ceiling Booms to Swivels. You can reach our support team by phone or by email. We are happy to assist.

Or is your question already answered below? Check our Frequently Asked Questions.

Technical documentation

You cannot find the technical documentation of your Mosmatic product anymore? Our purchased products always include a technical documentation. If you need a copy of one, don’t hesitate to contact us or your Mosmatic dealer. We are happy to assist.


We exclusively sell to manufacturers and retail distributors – only B2B operations.

You are a manufacturer or a retail distributor and are not working within the territory of an existing dealer.

We have business associates in more than 50 countries. Contact us at sales@mosmatic.com and we will send you the details of your nearest dealer.

You will get all prices from the Mosmatic dealer or on request via sales@mosmatic.com.

Yes. We offer seal kits and the tools if needed. Get in touch with your Mosmatic dealer or contact us directly via sales@mosmatic.com.

No. Mosmatic uses exclusively self-lubricating bearings.

In principle, no. It depends on the intensity of use.

Describe your complaint via phone or via email – sales@mosmatic.com. We will get in touch within 24 hours.

Custom-made products, special offer products, goods that cannot be found in our catalogue.

Contact Mosmatic for Support and Service

Before calling please have your invoice number and customer number.  You can also contact our Mosmatic support online. We will forward your request.

Flag of Europe


Mosmatic AG
Oberhelfenschwilerstr. 6
9126 Necker, SWITZERLAND
Phone +41 (0)71 375 64 64

Flag of the United States


Mosmatic Corporation
8313-196th Ave, P.O.Box 400
Bristol, Wisconsin USA
Phone 1-800-788-9880

Flag of Canada


Mosmatic Canada Inc.
6201 rue Marivaux
Saint-Léonard, QC H1P 3H6, CANADA
Phone +1 (844) 384 1602
Office +1 (438) 384 1602

Flag of Australia


Mosmatic Australasia Pty Ltd.
2/71 Richland Avenue
Coopers Plains QLD 4108, AUSTRALIA
Phone +61 (0)7 3161 5314

Any Questions?

We are happy to assist!